Contact
Contact Ventus Bikes USA
We’re here to help with any questions about your Ventus product, order, or dealer inquiry.
Our team at Ventus Bikes USA, powered by Pinned Electric, is dedicated to providing quick and reliable support for all customers and partners.
For general inquiries, dealer information, or sales questions:
📧 sales@pinnedelectric.com
🧾 Warranty Claims
Need to file a warranty claim?
Please submit your request through our Warranty Claim Form and include all required details for the fastest processing.
Our support team will review your claim and respond within 1–2 business days.
💬 Live Chat Support
For real-time assistance, use the online chat box in the bottom corner of our website.
Our team is available during business hours to help with troubleshooting, orders, or technical inquiries.
🕓 Business Hours
Monday – Friday: 8:00 AM – 5:00 PM (Mountain Time / Idaho Falls)
Saturday – Sunday: Closed
⚙️ About Ventus Bikes USA
Ventus Bikes USA is the official U.S. distributor of Ventus electric motorcycles and performance components.
All U.S. sales, service, and warranty claims are managed through Pinned Electric Motorsports Distribution.
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